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	<title>Comments on: INTRODUCING EQUAL DESIGN</title>
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	<link>http://penny4them.com/2008/introducing-equal-design/</link>
	<description>Mark Wilkinson&#039;s Blog</description>
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		<title>By: Simon Jones</title>
		<link>http://penny4them.com/2008/introducing-equal-design/comment-page-1/#comment-565</link>
		<dc:creator>Simon Jones</dc:creator>
		<pubDate>Fri, 21 Mar 2008 17:08:35 +0000</pubDate>
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		<description>Looking good there mark. Focusing on local businesses is a wise idea for the new venture. Good to hear that it&#039;s been a great success.

Might I make a couple of suggestions from a business perspective?

At the moment, as good as the site looks it doesn&#039;t inspire trust when the only contact detail is an email or a mobile phone number. Mobile numbers can come and go with the wind, as can website. I suspect that many of your potential customers will be at the budget end of the market and will therefore want to be sure that you&#039;re not a fly-by-night affair that will simply take their hard earned money and run. I certainly wouldn&#039;t deal with any company that only offered contact via email or a mobile.

I think you need to put an address on the site somewhere (and obviously not a PO Box). Also get a geographical phone number. 0870 numbers are freely available but they&#039;re being discontinued very soon and as you know people dislike calling them these days as they are now expensive on free-to-call plans that are common today. I suggest getting a second line at home (if you&#039;re working from home).

Also, putting your registered company number on the site somewhere is not only a legal requirement but also another stamp of assurance for a would-be customer.

Without these basic reassurances I think you&#039;ll struggle to get that many customers, though I might be completely wrong :-)

Nonetheless, good luck with the Equal!</description>
		<content:encoded><![CDATA[<p>Looking good there mark. Focusing on local businesses is a wise idea for the new venture. Good to hear that it&#8217;s been a great success.</p>
<p>Might I make a couple of suggestions from a business perspective?</p>
<p>At the moment, as good as the site looks it doesn&#8217;t inspire trust when the only contact detail is an email or a mobile phone number. Mobile numbers can come and go with the wind, as can website. I suspect that many of your potential customers will be at the budget end of the market and will therefore want to be sure that you&#8217;re not a fly-by-night affair that will simply take their hard earned money and run. I certainly wouldn&#8217;t deal with any company that only offered contact via email or a mobile.</p>
<p>I think you need to put an address on the site somewhere (and obviously not a PO Box). Also get a geographical phone number. 0870 numbers are freely available but they&#8217;re being discontinued very soon and as you know people dislike calling them these days as they are now expensive on free-to-call plans that are common today. I suggest getting a second line at home (if you&#8217;re working from home).</p>
<p>Also, putting your registered company number on the site somewhere is not only a legal requirement but also another stamp of assurance for a would-be customer.</p>
<p>Without these basic reassurances I think you&#8217;ll struggle to get that many customers, though I might be completely wrong <img src='http://penny4them.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Nonetheless, good luck with the Equal!</p>
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